Customer experience that drives your business

We are Lighting Beetle

We bridge people and digital products through pleasant experiences.

What's your destination?

Digital Product Design

By researching your customers we create products that make their lives easier.

+160%Increase in up-sell during checkout

DNA ERA

Redesign of a product page with a strong brand concept

Go to the case study

Service Design

By balancing customer needs and the company expectations we perfect your services.

244%Increase in client contracts

Orange

Digital strategy synchronising multiple channels

Go to the case study

CX Transformation

We train Customer Experience skills and mindsets to nurture customer-centricity.

+3000Educated
employees

Dôvera

Forming a future-capable insurance organization

Go to the case study

DNA ERA

Redesign of a product page with a strong brand concept

Go to the case study

+160%Increase in up-sell during checkout

DNA ERA

Orange

Digital strategy synchronising multiple channels

Go to the case study

244%Increase in client contracts

Orange

Dôvera

Forming a future-capable insurance organization

Go to the case study

+3000Educated
employees

Dôvera

Paving pleasant customer journeys for 15+ milion users world-wide in automotivetelcoinsurancee-commerce

Telekom

Martinus

Profesia

Founders of

Slovenská user experience asociácia

Experience conference

UX Box

Members of

Sapie

IT Asociácia Slovenska

52 doers & explorers

We are bizarre and fun to be around. But mainly, we strive to get the job done.

Journal

Good design arrives from inquisitive minds.

newsletter

Shift from building to experimenting

Creating a new product or feature is risky. Risk means that you potentially are going to waste money and time. So how to avoid burning resources? You need to iterate really fast to maximize your learning.

Viktor Šmidák
22nd December, 2022

event

Lighting Talks* on CX in culture

Join us on Wednesday, 29 March 2023, online or in person at the newly reconstructed Slovak National Gallery in Bratislava, Slovakia. Free admission, registration required.

Michaela Koklesová
14th March, 2023

tool

User Interview Cheatsheet

Prepare for your customer interview properly with our 8-page cheatsheet. Learn to ask smart questions with well-curated advice from experienced UX researchers.

Dominika Babulicová
20th February, 2023

Don’t miss out

Your journey
starts here

What's your destination? Let's draft the roadmap together over coffee