Customer experience that drives your business

We are Lighting Beetle

We bridge people and digital products through pleasant experiences.

See work

What's your destination?

Digital Product Design

By researching your customers we create products that make their lives easier.

Discover more
+160%Increase in up-sell during checkout

DNA ERA

Redesign of a product page with a strong brand concept

Go to the case study

Service Design

By balancing customer needs and the company expectations we perfect your services.

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244%Increase in client contracts

Orange

Digital strategy synchronising multiple channels

Go to the case study

CX Transformation

We train Customer Experience skills and mindsets to nurture customer-centricity.

Discover more
+3000Educated
employees

Dôvera

Forming a future-capable insurance organization

Go to the case study

What's your destination?

Digital Product Design

By researching your customers we create products that make their lives easier.

Discover more

Service Design

By balancing customer needs and the company expectations we perfect your services.

Discover more

CX Transformation

We train Customer Experience skills and mindsets to nurture customer-centricity.

Discover more

DNA ERA

Redesign of a product page with a strong brand concept

Go to the case study
+160%Increase in up-sell during checkout
DNA ERA

Orange

Digital strategy synchronising multiple channels

Go to the case study
244%Increase in client contracts
Orange

Dôvera

Forming a future-capable insurance organization

Go to the case study
+3000Educated
employees
Dôvera

Paving pleasant customer journeys for 15+ milion users world-wide in automotivetelcoinsurancee-commerce

Founders of

Slovenská user experience asociáciaExperience conferenceUX Box

Members of

SapieIT Asociácia Slovenska

52 doers & explorers

We are bizarre and fun to be around. But mainly, we strive to get the job done.

Get to know us

Journal

Good design arrives from inquisitive minds.

Get inspired

10 Commandments of Product Discovery

If you don't want to risk investing thousands of euros in an undesirable or unprofitable functionality, pay enough attention to Discovery – the phase of exploring product ideas.

Lighting Talks* on CX in culture

Join us on Wednesday, 29 March 2023, online or in person at the newly reconstructed Slovak National Gallery in Bratislava, Slovakia. Free admission, registration required.

User Interview Cheatsheet

Prepare for your customer interview properly with our 8-page cheatsheet. Learn to ask smart questions with well-curated advice from experienced UX researchers.

Don’t miss out

Your journey
starts here

What's your destination? Let's draft the roadmap together over coffee

Meet us