Customer experience that drives your business

We pave pleasant customer journeys for over 5 million customers a month. Including you.

Our services create true business value

Service
Design

60% more cross-sold products for Union

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Digital
Product Design

244% increase of signed contracts for Orange

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CX Transformation

11-member team of CX experts hired and trained

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We are Lighting Beetle

81 doers & explorers

We bridge the gap between people and businesses through pleasant customer experiences.

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Members of

SapieIT Asociácia SlovenskaSlovensko digitalBureau of digitalAsociácia digitálnych marketingových agentúr

Founders of

Experience conferenceUX BoxSlovenská user experience asociácia

Journal

Great design comes from curious and inquisitive minds.

Get inspired

UX writing: How to make digital bureaucracy understandable

Administrative jargon hinders institutions from connecting with customers. Here’s what working for government and international institutions taught us about UX copy in expert settings.

Minimum Viable Podcast #26: Innovations in retail

Lukáš Němčík from COOP Group: "Thanks to click & collect, we create village hypermarkets."