Let’s turn customer satisfaction
into profitacquisitionretention

Customers matter most.

We are the driving force that helps world-acclaimed companies live by this belief.

What's your destination?

Digital Product Design

By researching your customers we create products that make their lives easier.

Discover more
+160%Increase in up-sell during checkout

DNA ERA

Redesign of a product page with a strong brand concept

Go to the case study

Service Design

By balancing customer needs and the company expectations we perfect your services.

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244%Increase in client contracts

Orange

Digital strategy synchronising multiple channels

Go to the case study

CX Transformation

We train Customer Experience skills and mindsets to nurture customer-centricity.

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+3000Educated
employees

Dôvera

Forming a future-capable insurance organization

Go to the case study

What's your destination?

Digital Product Design

By researching your customers we create products that make their lives easier.

Discover more

Service Design

By balancing customer needs and the company expectations we perfect your services.

Discover more

CX Transformation

We train Customer Experience skills and mindsets to nurture customer-centricity.

Discover more

DNA ERA

Redesign of a product page with a strong brand concept

Go to the case study
+160%Increase in up-sell during checkout
DNA ERA

Orange

Digital strategy synchronising multiple channels

Go to the case study
244%Increase in client contracts
Orange

Dôvera

Forming a future-capable insurance organization

Go to the case study
+3000Educated
employees
Dôvera

Great designers never take shortcuts by guessing.

That’s why we always invite end customers as well as client to co-create the design. This enables us to deliver on time and in budget.

We deliver on time and in budget

Clients rate us 8.9 pts out of 10

We are flexible with project size

We use our very own quality assurance framework

We partner up with
broad-minded organisations
that impact lives of millions

Škoda

Škoda automobiles are sold in over 100 countries with total global sales over 1.25 million units. As a member of digital design and research team collaborating worldwide, we focus on the driving experience, from both inside and outside the car, always putting the customer's journey at the forefront of the designer’s process.

Orange

Our cooperation with Orange, the biggest telco provider in Slovakia, is rooted in uplifting the customer experience to a new level. By redefining the design process, we strive to steer customers from retail to digital shopping and catalyse growth in e-commerce.

Dôvera

Engagement with the largest private health insurance company in Slovakia, with 1.6 million members, dates back to 2017. From redesigning their digital channels such their website, mobile app or digital care for doctors to crafting a brand new digital strategy we aim to ease life of patients in Slovakia.

EIGE

As the strategic digital consultancy partner of the European Institute for Gender Equality we are honoured to support their mission of making gender equality a reality. We help EIGE with customer-centric communication, design and content management. Over the years we have worked on their flagship website, intranet and other satellite websites.

Walk in our shoes.
Try our approach on your own with our free tools.

Our Design Lead
Kristína Malíková
will happily advise you how to use our tools

User Interview Cheatsheet

Prepare for your customer interview properly with our 8-page cheatsheet. Learn to ask smart questions with well-curated advice from experienced UX researchers.

Your journey
starts here

What's your destination? Let's draft the roadmap together over coffee

Meet us