matter most

We are the driving force that helps world-acclaimed companies live by this belief.

Our services

Service Design

Offer great services, get loyal customers

  • Success-fee based commitment
  • Heavy end-customer participation
  • Speedy project pace and disciplined team
  • Data-driven decision making
More about service

+244% increase of signed contracts for Orange

Digital Product Design

Enable your business potential through digital

  • 100% satisfaction with our workstyle
  • While working we transform your organisational mindset
  • Fully dedicated, co-located team
  • Integrated quality assurance mechanisms
More about service

+60 % more cross-sold products for Union

CX Transformation

Make customers happy by embedding them deep into your culture

  • Learn by doing attitude
  • Producing results early on in the project
  • Experienced team of consultants
  • Strategic guidance for future-readiness
More about service

11-member team of CX experts hired and trained for Dôvera

Client testimonials

„I have to say that I have not experienced such a great cooperation for a long time and I am happy for your proactive approach, creativity and good organization. Compared to the last agency it is 1 000 000 % better.“

Lucian Slavik
Business Owner
ŠKODA Connect Portal & Web

„I haven't met so far a company that has as great system of work, processes, organization and reliability as LB*. The quality of the output also corresponds to this. I even applied several processes or tools into our team myself.“

Mikuláš Zubec
Marketing Manager
Summit Trade

„LB* goes beyond delivering designs, they support us in elevating our CX maturity level.“

Jean-Christophe Legrand
Head of Dpt. User Experience
European Patent Office

„You are systematic, reliable, consistent and erudite. I understand and have confidence in your processes, procedures and values. In addition to professional skills, I enjoy working with your type of people.“

Martin Viglasky
Digital Sales Strategy Specialist
Orange Slovensko