Customer experience that drives your business

We pave pleasant customer journeys for over 5 million customers a month. Including you.

Our services create true business value


60% more cross-sold products for Union

More about service

Product Design

+ 244% increase of signed contracts for Orange

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CX Transformation

100k saved on misaligned projects for Dovera

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We are Lighting Beetle

78 doers & explorers

We bridge the gap between people and businesses through pleasant customer experiences.

Get to know us

Members of

SapieIT Asociácia SlovenskaSlovensko digitalBureau of digitalAsociácia digitálnych marketingových agentúr

Founders of

Experience conferenceUX BoxSlovenská user experience asociácia


Great design comes from curious and inquisitive minds.

Get inspired

Resistant stakeholders? Use metrics they already rely on

Getting stakeholders involved in CX initiatives can be an uphill battle. But defining a common interest can accelerate your cross-department efforts.

Lighting Talks* on Impactful Services

Join us on Wednesday, 20 September 2023, online or in person at the beautiful Opero in Prague, Czechia. Free admission, registration required.

User Interview Cheatsheet

Prepare for your customer interview properly with our 8-page cheatsheet. Learn to ask smart questions with well-curated advice from experienced UX researchers.

LB Insights

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