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Resistant stakeholders? Use metrics they already rely on
Getting stakeholders involved in CX initiatives can be an uphill battle. But defining a common interest can accelerate your cross-department efforts.

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Lighting Talks* on Impactful Services
Join us on Wednesday, 20 September 2023, online or in person at the beautiful Opero in Prague, Czechia. Free admission, registration required.

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User Interview Cheatsheet
Prepare for your customer interview properly with our 8-page cheatsheet. Learn to ask smart questions with well-curated advice from experienced UX researchers.
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