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Minimum Viable Podcast

MVP offers insights into design, which allows you to make things easier in everyday life. Michal Blažej, experienced in business strategy, and his guests debate and discuss different topics.

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Managing Director
Michal Blažej

Minimum Viable Podcast #26: Innovations in retail

Lukáš Němčík from COOP Group: "Thanks to click & collect, we create village hypermarkets."

Minimum Viable Podcast #24: From designer to investor

Michal Šimkovič alias Musho: “I've never put a box around what is my job and what isn't. I do whatever is needed. There's no such thing as a small task."

Minimum Viable Podcast #23: CX in logistics

Alexander Jančo from Packeta: "Everyone claims to be customer-oriented, but that isn't enough for me. We want to be customer-obsessed."

Minimum Viable Podcast #22: Future Thinking

Lucia Ciranová from the Government Office of the Slovak Republic: "When you’re working on something that should be innovative in 2 years, you have to think 15 years ahead"

Minimum Viable Podcast #21: CX in banking

Petr Šmíd from Air Bank: "We don't particularly love NPS, but it quite well expresses the relationship with customers."

Minimum Viable Podcast #20: CX in small organizations

Lucia Čišková from Business Lease: "CX is about creating emotions throughout the customer journey."

Minimum Viable Podcast #19: Customer Experience Maturity

"The level of CX in Slovak organisations has caught up with the global standards over the past year." says Juraj Blichar, Head of Production in Lighting Beetle*

Minimum Viable Podcast #18: CX in complex environment

Eva Šípková from Alza: "Our vision is ordering by thought, delivery by teleport."

Minimum Viable Podcast #17: Exploration

Tomáš Ulej from Martinus: "The Path to the Best Solutions is through Failures."

Minimum Viable Podcast #16: Customer Experience in Culture

Michal Čudrnák from SNG: "We can be just as good as the exhibition itself."

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