Customer experience that drives your business

We pave pleasant customer journeys for over 5 million customers a month. Including you.

Our services create true business value

Service
Design

60% more cross-sold products for Union

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Digital
Product Design

244% increase of signed contracts for Orange

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CX Transformation

100k saved on misaligned projects for Dôvera

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We are Lighting Beetle

78 doers & explorers

We bridge the gap between people and businesses through pleasant customer experiences.

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Members of

SapieIT Asociácia SlovenskaSlovensko digitalBureau of digitalAsociácia digitálnych marketingových agentúr

Founders of

Experience conferenceUX BoxSlovenská user experience asociácia

Journal

Great design comes from curious and inquisitive minds.

Get inspired

Desirability: Why usability testing ≠ good product

To make sure that a new service will be successful, you should start by trying to answer a simple question: "Will my target customer want to use and pay for this service?"

Minimum Viable Podcast #23: CX in Logistics

Alexander Jančo from Packeta: "Everyone claims to be customer-oriented, but that isn't enough for me. We want to be customer-obsessed."